Student F.A.Q's

Question

Answer

• See this page for contact details
• The extension in the students room (206) is 25057, external 020 7679 5057.

• Go to the UCL home page. There is a link to 'directory'(down to the left under 'quick links' where you can search for staff members and post-docs, their email, telephone and location details. It's generally worth navigating to their department for further details, moreso with staff.

• Take a virtual tour of UCL here
• CoMPLEX details plus maps of UCL and surrounding area
• Map of main part of UCL showing administrative offices
• Find individual UCL buildings here
• walking tour map of UCL
• ask Hugh or Rachel, they have a supply of printed maps

• use one of the internal envelopes for internal post and place in the red wire basket in Rachel's office.
• If external post, relevant to college business, you don't need a stamp, it will be franked by the college postal service. Mark envelope as first/second class or airmail as appropriate and place in the red wire basket in Rachel's office.

• You can obtain a Photocopy card from the Maths department to use their photcopier in room 610 of the maths dept.
• There is no fax machine at CoMPLEX
• The telephone in the students rooms does not make outside calls. Please use the public phones around the campus. In an emergency see Rachel

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If you have personal or other problems that are impacting on your work, you can discuss these in confidence with one, or both of the course directors:

Professor Rob Seymour (Maths) - rms@math.ucl.ac.uk
Dr Guy Moss (Pharmacology) - g.moss@ucl.ac.uk

If you do not wish to speak to either of these, then you may contact one of the following recognized personal tutors for CoMPLEX:

Professor Jonathan Ashmore (Physiology) - j.ashmore@ucl.ac.uk
Professor Ziheng Yang (Biology) - z.yang@ucl.ac.uk

If you wish to obtain independent advice on opportunities related to your research (such as suitable undergraduate or graduate courses you might attend), then please contact one of the course tutors:

Dr Greg Hurst (Biology) - g.hurst@ucl.ac.uk
Dr Steve Baigent (maths) -s.baigent@ucl.ac.uk

• You can obtain printer paper from the dept. of Mathematics room 610. There is a small stock of stationery in Wolfson House room 206.
• Printer Toner has to be ordered. Please let Rachel know before it runs out.

• Sign up for the wts service - highly recommended.
• Try the library, the book you need may be there. If, however it is felt that the book would be useful to have in the CoMPLEX collection, we may buy it. Ask Rachel or Hugh.
• In the case of software, make sure it is not already available to you through Socrates or elsewhere. If there is a good case for you having the software it may be bought through CoMPLEX. For more details on software, see below

• Library services page here. Don't forget to check out the resources available - Athens, e-journals & books etc.
• You have to obtain a bar-code, which is attached to your college i.d. to use the library (you'll do this during induction week.) For details of how to do this, how to borrow books, the library catalogue and lots of other library details, including fines for overdue books (high!), see this library page.

• link to user instructions for the Eudora mail package
• This Infomation Systems site explains email
• Follow this link to find out how to pick up your UCL email at home. There is also other useful information such as how to connect your laptop and how to transfer files between CoMPLEX and home.

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• The college Information Systems site is very useful. Follow this link to the student section. N.B. CoMPLEX is a non-managed site.
• This page explains passwords and what they entitle you to access
• Use WTS, many software programmes are available.
• Various software programs are available through socrates. This information systems page explains
  
• Don't forget the library, you can access useful resources through Athens
• You have a duty to familiarise yourself with the UCL computing regulations. Please do so.
• You can download anti-virus software for free. Please do this to protect both your and other computers. (The page is password protected - just use your email username and password)
• You have filespace on the central server and can use ftp or telnet to access your filespace from home or a non-managed computer access it .
• This page shows a method of using Internet Explorer to transfer between your local machine and your central filespace.
• You can purchase software at discount prices from the UCL shop.

• The graduate school site contains useful information about societies, events and also Skills Training, which you may find useful.
• Look here for details on UCL talks, shows and exhibitions, also for details on the Bloomsbury Theatre.
• Keep an eye on other departmental websites for details of seminars and other events.

• There is a teaching and learning page for students with useful links.
• There is an infomation page for current students here.
• The Graduate School site contains useful links and information.
• Information for students about UCL administration can be found here.
• Search for UCL research publications here.

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• Extensions will only be permitted in exceptional circumstances, and must be agreed in advance with Rob or Guy.
• There are severe penalties for handing work in late - 5%(compound) for each working day or part thereof.
• Students are expected to plan their time sensibly, and take appropriate precautions to back-up and safeguard their work. In most cases, computer failures, virus infections or similar will not be regarded as sufficient excuse for late submission.

• Go to The UCL Union site They have a comprehensive list of clubs and facilities available to you.
• Also look at the ULU site, which gives details of UCL shops and also insurance, travel and phone deals and much, much more.

• Follow this link to find how to obtain a council tax exemption form.

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• This NHS page gives details of how to find and register with dentists/doctors and so forth.
• This UCL page gives details on health matters, including whether you can register with the college NHS practice. There are also details about the college dental practice.
• If you are not eligible to register with the college G.P., you should register with your local G.P. NOW!. Don't wait till you're ill before doing this! Go to this NHS site to find your local G.P. and much more.
• The ULU site recommends the University Vision Opticians located in ULU.